Our Process

Discovery: everything based on insights

The first step in the process is Discovery. Our Discovery paves a path to move forward with insights and requirements and shape new ideas. Using design thinking, we work to understand your business and your end users. The data collected helps us answer, “How can we be better?”

This service is beneficial if:

You have a specific puzzle: If you have a specific issue like modernizing legacy software or optimizing existing processes, we will work with you to explore your current challenges, define insights, present potential solutions, and streamline your internal workflow so you can work effectively.
You have a new idea: Before you go down the road of spending too much money on an idea, let us help clarify your vision. By becoming part of your team, we can help objectively examine your idea’s viability, feasibility, and desirability and present a complete evaluation and a focused perspective.

Each project requires unique tools and methods. A few examples of the methods we use are:_‍

End-user interviews
Surveys
Stakeholder and support interviews
Usability studies
Analytics review
Secondary research

The RedBit Discovery process helps identify the following:

Answering the “why, how, what” of your project
Identify a roadmap for successful delivery
Identify Key Performance Indicators (KPIs)
Software feature identification
Initial user stories
High-level software architecture
Identify technical risks and existing technology
Cost and effort analysis to implement product
Next phases and steps

At the end of the Discovery phase, we’ll prepare an extensive report about what we believe needs to be done to achieve your project’s business goals.

Design: designing human experiences

Before a single line of code is written, we focus on observations, honest conversations, and learning about your business. It is vital to align your business goals with your end-user experience. We believe in creating tools your users want to use, not just products.

The design process includes several steps:

Storyboards and user stories
Workflows and user journeys
Information architecture
High-level technical architecture
Technology selection for software development and cloud environments
Infrastructure setup
Rapid prototyping
Component generation
Low fidelity, high fidelity wireframes
High fidelity prototypes
Development repositories and board setup
Initial base-level code for the development

Development and Testing: creating value.

Our development phase is agile, focusing on iteration and transparency. This helps avoid last-minute surprises and allows us to deliver a well-crafted product.

We think before we code, ensuring that we build performance, scalability, and reconfigurability from the start.
We set up full-scale teams with the talent to make your project successful—designers, QA, developers, and project coordinators.
We use Kanban to give transparency and visibility to progress.
Deliverables are tested and fine-tuned through client input with a testable code.

Deliver, measure, and iterate: we’re with you all the way.

Whether it be an Apple App Store, Google Play Store, or web application with a cloud infrastructure launch, RedBit is with you.

If your organization prefers a self-launch, we’ll help prepare to go to production and hand over the software to your internal team.

If you want an assisted launch, RedBit helps launch the product into production by setting up cloud instances, deploying to Apple App Store and Google Play Store, and deploying cloud software as required.

RedBit is also with you after your launch with annual maintenance and support packages, including:

Monitoring of systems (usage metrics, system error reporting, performance metrics)
Fixing issues found by you in production
User funnel tracking
Google Analytics reporting
Customer support responding to and addressing customer comments in Google Play or Apple App Store
Collect insights from customer product usage to help determine new features to build and launch for new versions
Provide the peace of mind that someone is there to support

If you are looking for a reliable technology partner to develop your next best product, RedBit is here to assist from start to finish.